Your first step is to visit an Electricity Customer Service Centre and fill in a application for electrical connection form. You can find contact information and the location of Electricity Customer Service Centres at this link
The eThekwini Electricity Department has a useful step by step guide to the proceedures and documentation required for new or changes to electricity connections are applied for and the guide can be found at this link
For enquiries about this process you can phone the Electricity call Centre at 080 1313 11 and the Sizakala Call Centre at 0800 331 011 will also be able to assist.
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