What is the application process for applying for a Smart ID Card ?

-You can apply for a Smart ID Card in one of two ways:
1. At a Home Affairs office
2. Online

At the time of writing, you are not able to collect your Smart ID Card at Durban-based banks. However the pilot ID and passport service at banks was successful and a wider roll-out is expected and you can read about it here

Visit your bank's website to find out if your bank has been listed.

1. Apply at Home Affairs

_Info taken from this Home Affairs page,

New Smart ID Card applicants must bring the following with:
1. Green barcoded ID;
2. Proof of residence or affidavit from a police station confirming your residential address;
3. R140 application fee.

You will be handed a form to complete at the Home Affairs office.

Applicants without a green barcoded ID (typically under 16) must submit the following documentation to a Home Affairs office that can issue Smart ID Cards (see list below):
1. Form BI-9, completed in black ink (can be obtained at the Home Affairs office);
1. A certified copy of your Birth certificate or reference book;
2. Proof of residence or affidavit from a police station confirming your residential address;
1. R140 application fee;
1. Your fingerprints will be taken by a Home Affairs official and imprinted on Form DHA-9.

Note that photographs are not needed as your images are captured digitally at the Home Affairs office.

Home Affairs Offices in Durban at which you can apply for and collect your Smart ID Cards

Dundee - 34 Wilson Street, Dundee, 3000
Durban Commercial Road District Office - 66 Dr AB Xuma Street, Durban Central, 4001
Durban Umgeni Road Regional Office - 350 Umgeni Road, Greyville, Durban, 4001
Empangeni - 16 Biyela Street, Empangeni Central, Empangeni, 3880
Eshowe - LG25, Eshowe Mall, 25 Osborne Road, Eshowe, 3815
Estcourt - 124 Alexandra Street, Estcourt, 3310
Kokstad - 33 Hope Street, Kokstad, 4700
Ladysmith  District Office - 33 Keate Street, Ladysmith, 3370
Mtubatuba District Office - 32 Oriol Centre, Jan Smuts Avenue, Mtubatuba 3935
Newcastle (Amajuba) Regional Office  - 67 Scott Street, Hellenic Trust Building, Newcastle, 2940
Pietermaritzburg (Umgungundlovu) Regional Office - 181 Church Street Pietermaritzburg, 3201
Pinetown District Office - 36 Josiah Gumede Road, Pinetown
Pongola (Ngotshane) - Suite 11A, Pongola Plaza 38, New Republic Street, Pongola, 3886
Port Shepstone (Ugu) Regional Office - No. 2 Bank House, 2 Robinson Street, Port Shepstone, 4240
Prospecton - 1 Prospecton Place, Prospecton, 4133
Richards Bay (Uthungulu) Regional Office - Dha Building, Kruger Rand Street, Richards Bay, 3900
Scottburgh District Office - 232 Alkins Drive, Park Ryie, 4182
Stanger (KwaDukuza)- Gobal House, 70 Hulett Street, Stanger Central, KwaDukuza, 4449
Tongaat  - 3 Maharaj Street, Gandhi's Hill, Tongaat, 4400
Umzimkulu - East Street, Ixopo, 3276 (please verify)
Zululand (Ulundi) Regional Office - Administration Building, King Dinuzulu Highway, Ulundi B, Ulundi, 3838

Check the Home Affairs website for a full and up-to-date list.

2. Apply online

The eHomeAffairs website website allows you to do the following:
1. Submit your application online;
1. Upload supporting documents;
1. Make your online payment; and
1. Schedule a booking to visit a Home Affairs enabled Bank offices with your original supporting documents.

Step 1: Register an account on the website
Go on to the eHomeAffairs website and register your new account.

To register, you will need to:
1. Have your cellphone on-hand for further verification;
2. Complete your personal details;
3. Create a password; and
4. Answer various questions for security purposes.

Step 2: Confirm your registration
You will receive an OTP (one-time pin) to confirm your cellphone number. Enter it in, and click submit.

You will also receive an email to verify your email address. Remember to check your junk or spam folders. Click on the link within the email.

Step 3: Log in to your profile
You will receive another OTP to login to your profile.

Step 4: Complete the application form
The application form is created in Adobe Flash, so make sure that your Adobe Flash Player is enabled in your browser so that you can see the form.
The fields marked in red are mandatory.

Submit the completed application by selecting ‘Submit to Home Affairs’ button on the top-right of the screen.

Step 5: Upload documents
It is optional to upload the required supporting documents if you are applying for a new Smart ID Card. However if you are replacing a lost Smart ID Card or your barcoded ID book, it is mandatory to upload your documents.

Note that the original supporting documents will be required when visiting your Home Affairs office.

Step 6: Make payment [optional]
You can make an online payment or choose to pay at your Home Affairs office. An online payment means you need to log on to your bank’s payment system to complete the transfer.

Step 7: Print your confirmation
Your confirmation letter will be emailed to you. Print out the letter as it will be needed at the Home Affairs office you had selected in your application form.

Step 8: Receive a collection SMS
You will receive an SMS notifying when your card is ready for collection at your selected Home Affairs office.

Step 9: Visit your selected Home Affairs office
Remember to carry with you:
1. your green barcoded ID book (or birth certificate if you are under 16 years old);
1. your original listed, supporting documents (see Step 5);
2. R140 application fee if you have not paid online (see Step 6); and
1. your confirmation letter printed from the eHomeAffairs website (see Step 7).

Note that photographs are not needed as your images are captured digitally at the Home Affairs office.

Credits:
Brand South Africa
eHomeAffairs